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Shipment


In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to www.ladylacewigs.com first and then after careful checking, ladylacewigs.com will ship the item out.


Handling Time

Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.


Shipping Options & Time

ContinentCountryStandard Shipping-FREEExpress Shipping(FedEx/DHL)UPS
North America Canada, United States, Mexico, Trinidad and Tobago… 4-6 business days 2-4 business days 1-2 business days(United States only)
South America Brazil, Argentina, Chile, Colombia, Ecuador… 4-6 business days 4-5 business days
Africa South Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville… 4-6 business days 4-5 business days
Europe Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, United Kingdom… 4-6 business days 3-4 business days
Oceania Australia, New Zealand, Papua New Guinea… 4-6 business days 3-4 business days
East Asia Japan, P.R Korea, R.Korea, Mongolia… 4-6 business days 2-4 business days
Southeast Asia Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam… 4-6 business days 2-4 business days
West Asia Saudi Arabia, Jordan… 4-6 business days 3-4 business days
Other country buyer Please contact us Please contact us

Handling time and customised time are excluded in the shipping time

The total delivery time = handling time/production time + shipping time


Please note:

1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.

2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.

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